Terms of Service

WARNING: Legal mumbo jumbo relating to buying shit off our site below. Read at your own Risk!

Shopping Cart Terms & Service Requirements

PRIVACY POLICY: We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

SECURITY POLICY: Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

REFUND POLICY: We offer a 30 day Money Back Guarantee on every product we offer unless specified under the product description or title. Please call customer service at (714)835-3400 between the hours of 9:00 AM – 5:00 PM PST in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. Customer will be responsible for all shipping costs upon returning any product. Any items returned without an RMA number clearly printed on the outside of the package will be returned to sender.

DELIVERY & SHIPPING POLICY: Softgoods and merch orders are normally shipped within 48 hours when placed Monday-Friday. Custom frame, fork, and handlebar orders are normally shipped within 3-4 weeks. Shipping times for United States Postal Service (USPS) Priority are 1-2 days to most U.S. locations, 3 days for Alaska/Hawaii, and 6-10 days to international locations. For international orders, customs charges, excise taxes and/or duties are not included in the shipping cost.